Effective Date: December 13, 2021

(Last Updated as per current platform practices)

At Riddlepay (www.Riddlepay.co.in), we are committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use our website and services.

By using the Riddlepay website, you agree to the terms of this Privacy Policy.

🤝 Our Commitment to Privacy

• 🔒 Your privacy is important to us.
• We take reasonable measures to ensure that your personal and transactional information is handled securely and responsibly in accordance with applicable Indian laws.

👤 Information We Collect

🧾 Personal Information

• 👤 Name
• 📧 Email address
• 📞 Mobile number

This information is collected when you register, place an order, or contact customer support.

🛒 Order & Transaction Information

• Purchased gift card details
• Transaction reference numbers
• Delivery status information

🚫 Payment details (debit/credit card, UPI, net banking details) are NOT stored on our website.

🌐 Non-Personal Information

• Browser type
• Device information
• IP address
• Operating system

This data is used only for analytics, security, and website performance improvement.

💳 Payment Security

• 🔐 All payments on Riddlepay are processed through secure, authorized third-party payment gateways.
• 🏦 Riddlepay does not have access to or store sensitive payment information.

🎯 How We Use Your Information

• 📦 Order processing and digital gift card delivery
• 📩 Transaction alerts and confirmations
• 🧑‍💻 Customer support and issue resolution
• ⚙️ Improving website functionality and user experience

🚫 We do not sell, rent, or trade your personal information.

🍪 Cookies & Tracking

• 🍪 Riddlepay may use cookies to improve website performance, remember user preferences, and enhance browsing experience.
• 🛠️ You can control or disable cookies via your browser settings. Some website features may not function properly if cookies are disabled.

🔗 Third-Party Services & Websites

• 🔗 Our website may contain links to third-party websites or services.
• 🚫 Riddlepay is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review their privacy policies separately.

🛡️ Data Protection & Security

• 🔐 We follow reasonable administrative, technical, and security measures to protect user data from unauthorized access, misuse, or loss.
• ⚠️ However, data transmission over the internet cannot be guaranteed to be 100% secure, and users share information at their own risk.

📢 Promotional Communication

• 📩 Users may receive promotional emails or messages related to offers or updates.
• ❌ You may unsubscribe at any time using the link provided in communications or by contacting us directly.

🔄 Changes to Privacy Policy

• 🔁 Riddlepay reserves the right to update or modify this Privacy Policy at any time.
• 📌 Any changes will be published on this page. Continued use of the website implies acceptance of the updated policy.

⚖️ Governing Law

• 🇮🇳 This Privacy Policy is governed by and interpreted in accordance with the laws of India.

📞 Contact Us – Privacy Support

• 📧 Email: admin@riddlepay.in
• 📞 Phone: +91 98310 41683